Service Level Metrics for Middleware and Server Performance Monitoring


Below are examples of metrics and measures  that are common when looking at IT infrastructure, middleware, and server performance.

Why People Use These Metrics

These metrics are useful when:

  • Considering service level metrics for infrastructure hosting providers and applications.
  • What to charge clients based on usage of infrastructure services.
  • Quality, stability, and capacity of infrastructure services


  • Disk space utilization (we want to check utilization and growth over time). Check space utilization on specific partitions like ones for log files and critical application server files
  • Number of middleware related incidents (errors, problems, etc.) and source of incidents (monitoring, clients, users, etc)
  • Throughput of requests
  • Up time
  • Input / Output – bytes received/transmitted per second
  • Usage thresholds for various performance measures related to CPU, memory, disk, network, failed transactions
  • CPU, memory, disk, network, failed transactions (%) over time

By Justin Tung

Servant of the public as a communications and IT jack of all trades. Always willingly to fundraise and volunteer for the greater good.

1 comment

  1. These are truly wonderful ideas in on the topic of blogging.
    You have touched some good things here. Any way keep up wrinting.


Leave a comment

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: